How it Works

So What's This All About?

ChatterBox lets you streamline workflow, prioritize, tag and assign follow up activities to team members ensuring that all tweets are acknowledged in a timely manner. Teams and individuals are more organized and able to engage in more meaningful conversations.  To get going on ChatterBox, simply set up some search terms and Twitter handles and you are good to go.  You can configure additional features later on.

1. Create your first ChatterBox

Setting up a ChatterBox takes only a moment.  Just pick a name and define the terms you want to follow.  You can also filter results to specific Twitter handles.  Once you get a feel for the application, come back and customize your categories, statuses and priorities and set archiving options to help keep high volume searches in check.

2. Invite Other Users

Need a team space?  If so, invite other users to participate in your ChatterBox.  Each ChatterBox can include a unique set of team members.  Keep in mind that these team members can be anyone.  Want to set up a ChatterBox for your colleagues, friends or little league team?  Go right ahead!

3. Start Collaborating

Your ChatterBox is instantly populated with conversations matching your configured terms and handles.  Tag and  categorize  the conversations, set status and priority, and even assign the conversation for follow-up by a specific team member.

What Next?

Now that your first ChatterBox is set up, you can go ahead and refine your categories, statuses and priorities for the conversations your ChatterBox is finding.  You can also create your own set of personalized views for quick access to your most important conversations and notifications through RSS.